Housekeeping Manager – Talentpool | Efficient Job Recruitiment | Feedem Group | South Africa | 2024

Feedem – Overview 

Established in 1975, Feedem Group is a large company which offers contract catering services south africa. It manages around 319 sites and provide employment to more than 5,500 people ranging from Dieticions, Chef, Human capital specialists to hygiene experts. They provide a wide range of catering and associated services to clients in all industies. Allowing them to manage your catering services will helps you to focus on your core business while benefiting from there core expertise which helps in improving your economic scale, infrastructure and ability to instant capacity to one’s organisation.

Job Description – Feedem Recruitment

Feedem Group is currently recruiting for a Housekeeping Manager for a talentpool position. The purpose of the job is to manage, supervise and oversee the daily cleaning operation of the unit. A housekeeping manager at feedem will be typically responsible for observing the housekeeping operations to ensure that cleanliness , maintainance standards and customer needs are met.  This  role also demands strong leadership skills to lead the team efficiently, attention to details and the able to do multitasking.

Duties and Responsibilities  – Housekeeping Manager

The Housekeeping Manager plays a very crucial role in ensuring a clean, safe and welcoming environment for clients and staff while eficiently managing resoures and maintaining high standard of service. The duties of a housekeeping manager at feedem would typically includes :

•  Supervision and Leadership : The person would oversee the daily operations of the housekeeping department as well as conduct routine training sessions for staff on cleaning                                                                        techniques and safety protocols they should always follow. He/She would also be leading, motivating and developing the housekeeping team.
• Quality Control : The person needs to ensure that high standard of cleanliness and mainatinance is maintained in all areas. They should conduct inspection of cleaning equipment on a                                         regular basis so as to know when they are worn-out and also request for replacement. It hepls in maintaining quality control. He/She should be capable to address and                                       resolve issues or complaints related to housekeeping sevices.
• Scheduling and Staffing : They should coordinate with HR for Recruitment, training and perfomance evaluations of staff. They should also ensure adequate staffing levels to meet                                                                operational  requriements as well as develop and manage work schedules for housekeeping staff.
• Inventory and Supplies Management : They have to maintain inventory of cleaning suplies, linens, and equipment. This helps in timely ordering and re-stocking of supplies in future. They                                                                       would monitor and control usage to prevent waste and ensure cost efficiency.
• Budget Management : They should prepare and submit budget reports to manage housekeeping budget, including labour and supplies as required. The manager should also monitor                                                   expenses and try to implement cost- saving measures where required and where needed. 
• Health and Safety Compliance : An efficient manager always ensures that all housekeeping staffs and their activities comply with health and safety regulations made by the organisation.                                                               They should conduct frequent training programmes to ensure staff follows safety protocols sincerely. They should address any safety hazards or incidents                                                             promptly and report it to higher levels if required.
• Continuous Improvement : As the internal and external envirnment keeps on changing, so, as a manager he/she needs to stay updated on changing industrial trends and best practices.                                                       He/She should also encourage the clients and staff to get feedback from them as to improve service quality. Also identify areas for improvement in housekeeping                                               process and implement changes as required.

Qualifications – Housekeeping Manager

1. Education :
   – Matric/Grade 12 or relevant experience.
   – Minimum 2 years cleaning supervisory experience gained in retirement or similar industries.
   – A degree or certification in hospitaility management, business administration or a similar field can be advantages.
2. Knowledge :
   – In-depth knowledge of housekeeping Standards, procedures, and best practices.
   – Familiarity with health and safety regulations and compliance requirement.
   – Understand cleaning principles and knowledge of company policies and procedures with knowledge of various cleaning technique, products and equipment.
   – Understanding of infection control and sanitation practices, espically in healthcare settings.
3. Personal Attributes :
   – Customer Service Orientation : Housekeeping Manager should have strong commitment to providing excellent customer service and maintaining a positive client experience. Also have                                                              ability to handle customer complaints and requests professionally and courteously.
   – Physical Stamina : Have physical ability to perform housekeeping duties when necessary , including lifting, bending, and standing for extended period of time.
   – Adaptability : He/She should be able to adapt to changing circumstances and work in a fast-pace-environment. Also be able to work different shifts, including weekends and holidays, if                                  required.

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Skills – Housekeeping Manager