Refund and Returns Policy
At VacanciesMail.com, we aim to ensure your satisfaction with every purchase. If you are not entirely happy with your order, our Refund and Returns Policy is here to assist you. Please read the details below to understand the terms and process.
1. Returns
- Items can be returned within 7 days of delivery.
- To qualify for a return, the product must:
- Be unused, undamaged, and in its original condition.
- Be in the original packaging with all accessories and tags included.
- Certain items, such as clearance products or items marked as “Non-Returnable,” are not eligible for returns.
2. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and issued to your original payment method.
- Shipping fees (if applicable) are non-refundable.
3. Exchanges
- We offer exchanges only for defective or damaged products.
- To request an exchange, contact us within 48 hours of receiving the item at [email protected] with proof of the defect or damage.
4. How to Initiate a Return or Refund
- Email us at [email protected] with your order details, reason for return, and relevant photos (if applicable).
- If your request is approved, we will provide the return shipping address.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
5. Non-Returnable Items
The following items are not eligible for return or refund:
- Clearance and sale items.
- Products marked as “Non-Returnable.”
- Items damaged due to misuse or improper handling.
6. Late or Missing Refunds
- If you haven’t received your refund after the specified time, first check with your bank or payment provider.
- If the issue persists, contact us at [email protected] for further assistance.
7. Damaged or Defective Items
- If you receive a damaged or defective item, notify us within 48 hours of delivery.
- Email us at [email protected] with your order details and photos of the damaged item.
- We will arrange for a replacement or refund based on your preference.
8. Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please reach out to us:
Vacancies Mail
Email: [email protected]
Website: www.vacanciesmail.com
We value your satisfaction and are committed to resolving any issues promptly. Thank you for shopping with VacanciesMail.com!